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What if my bag is damaged?
How do I process my return and where do I send it?
Please send all returns to:
When will my credit card be refunded?
What is your returns policy?
Who do I contact if I need assistance?
What forms of payment do you accept?
Do you ship internationally?
How long will it take to receive my order?
Can I change or cancel my order?


What if my bag is damaged?
If the merchandise that you received is damaged, you have 48 hours from the receipt of your package to notify us. Please email us immediately.

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How do I process my return and where do I send it?
You must arrange your return or exchange within the 15-day period specified above. Simply return/exchange portion of your invoice and include it with your package. Make sure to enclose the invoice and the return item(s) in a securely sealed box. It is strongly recommended to use a trackable mailing service as we cannot be responsible for lost packages.

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Please send all returns to:
Trendy Bags N More 6082 Ashley Ct Chino CA 91710

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When will my credit card be refunded?
Once you have sent us the return, it generally takes 1-2 billing cycles for the refund to be reflected on your credit card statement.

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What is your returns policy?
If you are not completely satisfied with your purchase we offer 15 day Satisfaction-Guaranteed Return Policy. You have 15 days from the day that you receive the package to return the merchandise for a full refund or exchange. For exchanges, we will charge/credit the price difference accordingly and ship the newly exchanged merchandise to you free of charge within the domestic US. You are responsible for return shipping fees.

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Who do I contact if I need assistance?
You may contact us 24 hours and within the next business day someone will contact you. Our business is open Monday thru Friday, hours of 7am - 6:00pm PST

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What forms of payment do you accept?
We accept, MasterCard, Discover and Visa. You may also use PayPal to send payment.

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Do you ship internationally?
Yes, we do ship to international countries. For shipping rates please contact us.

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How long will it take to receive my order?
All USPS orders are shipped the same day if the order is placed before 2:00pm PST It will ship as soon as payment is received and has cleared.

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Can I change or cancel my order?
Please call or email us immediately if you would like to change or cancel your order. If the order has not been shipped, we will gladly process your request.

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Last Updated: 21 Apr 2016 09:31:42 PDT home  |  about  |  terms  |  contact
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